Q: Do you have availability for a new client?
A: Maybe. My schedule varies so it's best to inquire early. Availability is limited, but most new work starts within a few weeks.
Q: Have you ever worked with a client in our industry before?
A: Probably. During my 18+ years of designing new websites and building Google Ads™ campaigns, I've worked with a diverse range of clients; from small businesses to enterprise firms, in many countries across various industries:
- Medical. Clinics, Pharmacy, Concierge, Dermatology, Dental, Senior Care
- Mental Health. Psychiatry, Psychotherapy, Counseling, Addiction Treatment
- Biotech. Pharmaceutical Manufacturing, Research, Clinical Studies, Diagnostics
- Industrial. Energy, Manufacturing, Water Treatment, Equipment, Logistics
- Real Estate. Commercial, Residential, Home Building, Architecture, Interior Design
- Finance. Insurance, Venture Capital, Private Equity, Retirement, Wealth Management
- Business. Software, Consulting, Legal, Telecommunications
- Education. Universities, Test Prep, Tutoring, Teacher Certification
- Consumer. Events, Travel, Beauty, Apparel, Fitness
- Creative. Fine Arts, Publishing, Authors, Photography, Film
- Nonprofits. Charities, Foundations, Animal Welfare, Humanitarian, Associations
My wide-ranging experience means that I can deliver a high-quality product to meet your unique needs. And if for any reason it seems like I wouldn't be a good fit for your project, I'm happy to say that upfront.
Q: We're without a clear vision for our new website — Will you help us figure it out?
A: Yes. I'll listen to your goals and help identify the best approach for architecture, design, tech specs, and content strategy. I'm experienced in guiding clients through the web design journey from start to finish.
Q: How long have you been building websites?
A: About 27 years; began coding in middle school.
Q: I've lost a lot of Organic Traffic because of AI, can you help?
A: Absolutely. "Zero click" searches are certainly on the rise, but there are numerous ways to get Google and other Search Engines + Chatbots to drive useful traffic to your website.
Q: How long have you been an SEO Expert?
A: Professionally for 18 years. It's ever changing and I enjoy keeping up with the latest, best practices in the SEO world.
Q: Do you use AI?
A: Absolutely. I use Claude / Claude Cowork, Claude for Excel, Gemini, and ChatGPT every single day. These tools are great for processing large datasets and providing insights. I always carefully review all data and information provided by AI for accuracy and relevance before implementing new data into any project. And of course it's great to monitor changing user behaviors and help clients be discovered in AI Chatbots. Starting in 2026, I now offer AI SEO: AI Search Optimization services.
Q: What are your pricing models?
A: It all depends on the goals of the project. I price projects based on the scope of work needed to meet your goals — this way you'll never have to pay for work you don't need, making it the most affordable approach. Please Request a Quote to get specific pricing. I do NOT offer "packages" with pre-determined prices.
Q: What is 'Responsive Web Design'?
A: Responsive web design is a type of web development that allows the website to change (respond) to the screen size of the device the user is using. It eliminates the need to "pinch & zoom" and provides a better UX. It is sometimes referred to as "fluid design" or "mobile-friendly."
Q: We have our own in-house coding team — can you help consult on the design only?
A: Yes. I'm adaptable and can certainly help consult on design and UI / UX aspects of your website. It's fun to work with larger teams.
Q: Can you maintain our website?
A: Sure. Websites that I build are made so the client can handle content updates. But when you're busy running your business, I can certainly help implement updates as needed. This work is billed ad hoc — no need for a retainer or monthly fee.
Q: Where do you work?
A: I'm based in Boston — and have great clients across the United States, Canada, United Kingdom, Ireland, and Europe.
Q: Are You Mac or PC?
A: Both. At the same time.
Q: How the heck did you get so good at this stuff?
A: Years and years of actually doing it. Since 1999, I've been writing code and studying Google. In the early aughts I created and launched some successful websites that I later sold. All of the time and dedication to growing those businesses taught me invaluable lessons. But the fun part of all of this is: every day I read up on the latest changes and best practices. This continually iterative experience is thrilling, frankly. I love it.
Q: Who is chris muzilla?
A: An imaginary character from the mind of Mike Patton? Or, if you prefer a more realistic answer, a Boston-based web dev who enjoys playing music (guitar, piano, cello) and seeing lots of live comedy.
Q: Who are your heroes?
A: Ralph Steadman. Kelly Johnson. Mike Monteiro. Doctor Thaddeus Ozone (aka Kevin Thomas Doyle). Peter W. Merlin. David Lynch. Kara Swisher.
